Little Houndales Knits is owned by Helen Phillips.
The registered address is Low Farm Barn, Camela Lane, Camblesforth, North Yorkshire. YO88HA
All goods must be paid for before shipping.
Payments are accepted by PayPal, and most Debit, and Credit Cards (using Stripe as a Gateway).
All transactions are secure and no card data is stored by Little Houndales Knits either locally or on our servers.
Your details will never be passed on to any third party or shared with anyone. Little Houndales Knits is a privately owned business and we take your privacy and security very seriously.
The Company is registered with the Information Commissioner's Office (ICO) Reference ZB632732 and holds a Data Protection Registration Certificate, valid to 26th November 2024.
All goods are shipped within 48 hours except weekends and Bank Holidays, or in exceptional circumstances, when you will be notified.
Second Class UK P&P is charged at £3.85 (subject to change)
First Class UK P&P is charged at £4.85 (subject to change)
We offer overseas shipping as an online option . Please email for a weight based quote prior to ordering. (customerservices@woolkin.uk) though options are available for you to choose at checkout point.
At our discretion, we may choose to send more valuable orders 'Signed For' but will inform you in advance. We will absorb any extra costs where we have chosen to upgrade the postage.
Occasionally, products may sell out due to high demand; make contact via the customer service email address to discuss further. If this is the case I can offer either to obtain the product from our suppliers and give you a proposed timescale, or do an immediate refund if checkout was completed.
All pictures and content on the website are the property of Little Houndales Knits or have been used by kind permissions of the supplier/s.
Copying from this Website is forbidden.
All knitting patterns whether purchased, or free as part of any offers or promotion, are intended for your own use and are not to be copied or distributed for your financial gain.
The contact for Little Houndales Knits is Helen Phillips (by email) at customerservices@woolkin.uk and where possible a response will be issued within 48 hours.
Little Houndales Knits is an online wool shop with no physical shop presence.
Returns are accepted, the product must be returned in good resaleable condition. Returns postage is at your own cost and any refunds are negotiable. Refunds will only be given once the agreed stock is returned satisfactorarily.
